Holiday Lighting Masters LLC, doing business as Holiday Lighting Masters, respects your privacy. This Privacy Policy explains what information we collect through our website, how we use and retain that information, and the circumstances in which it may be shared.
Information We Collect
When you request a consultation, contact Holiday Lighting Masters, or otherwise provide information through this website, we may collect information such as your:
- Name
- Phone number
- Email address, if provided
- Street or service address
- Property information, including number of stories and approximate square footage
- Information you provide about your holiday-lighting needs
- Communications with Holiday Lighting Masters
When you visit the website, our hosting and website-analytics services automatically process limited technical information. This may include your IP address and request details in hosting logs, the page visited, referring page, browser language, screen size, page title, and website performance measurements. The website does not send the contents of consultation forms to its analytics service.
How We Use Your Information
Holiday Lighting Masters may use information you provide to:
- Respond to consultation requests and other inquiries
- Contact you about your property or requested services
- Prepare quotes, designs, or service recommendations
- Provide and manage Holiday Lighting Masters services
- Maintain customer and prospective-customer records
- Follow up after an inquiry or service
- Contact you in future seasons about holiday-lighting services, scheduling, availability, and related offers
- Send other communications related to Holiday Lighting Masters
- Improve our website, services, and customer experience
- Protect against misuse, fraud, or security issues
- Comply with applicable legal obligations
Because holiday lighting is seasonal, Holiday Lighting Masters may retain contact and customer information and use it to reconnect with past customers and prospective customers in future seasons.
Marketing and Future Contact
If you provide your contact information to Holiday Lighting Masters, we may use that information to follow up regarding your inquiry and, where permitted by applicable law and any consent you provide, to contact you in the future about Holiday Lighting Masters services, seasonal scheduling, availability, promotions, and other relevant offers.
You may ask us to stop marketing communications at any time. Email communications may include an unsubscribe option where applicable. For text messages, you may follow the opt-out instructions provided with the message, such as replying STOP, where applicable.
Requests to stop marketing communications do not prevent Holiday Lighting Masters from sending communications that are necessary to provide services you have requested or purchased.
How Long We Keep Information
Holiday Lighting Masters may retain customer and prospective-customer information for ongoing business purposes, including maintaining service history, responding to future inquiries, providing repeat seasonal service, and conducting future outreach.
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, our legitimate business needs, and applicable legal requirements.
How We Share Information
Holiday Lighting Masters does not sell your personal information.
Holiday Lighting Masters does not provide your personal information to unrelated third parties for their own marketing purposes.
We may disclose information when reasonably necessary to operate the business, including to service providers that help us provide website hosting and traffic measurement, process and store consultation requests, deliver email notifications, provide communications, scheduling, customer management, or other business functions.
Those providers may process information on our behalf as necessary to perform their services.
We may also disclose information when required by law, to respond to lawful requests, to protect the rights or safety of Holiday Lighting Masters or others, or in connection with a legitimate business transaction involving the company.
Data Security
Holiday Lighting Masters takes reasonable measures intended to protect the information entrusted to us. However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.
Cookies and Website Technologies
Our hosting provider currently sets a first-party cookie used to operate and route the website. It is not set by Holiday Lighting Masters for advertising.
The website also uses hosting-provided analytics to record page views and basic performance and referral information. This analytics service does not use an analytics cookie on this website. Holiday Lighting Masters does not currently use advertising pixels, cross-site behavioral advertising, or third-party advertising cookies on the website.
When a consultation request is submitted, we temporarily retain a one-way hash derived from the requester's network address to limit abusive or repeated submissions. That abuse-prevention record expires after a short period.
Your Choices
You may contact Holiday Lighting Masters to:
- Ask questions about how your information is used
- Request correction of inaccurate contact information
- Ask to stop receiving marketing communications
- Make other privacy-related requests
Certain information may still be retained when reasonably necessary for service records, legal obligations, dispute resolution, security, or other legitimate business purposes.
Children's Privacy
This website and Holiday Lighting Masters' services are not directed toward children, and we do not knowingly seek to collect personal information from children through this website.
Changes to This Policy
Holiday Lighting Masters may update this Privacy Policy as its website, services, or information practices change. The updated policy will be posted on this page with a revised “Last Updated” date.
Contact Us
For questions about this Privacy Policy or Holiday Lighting Masters' privacy practices, contact:
Holiday Lighting Masters LLC
Email: info@holidaylightingmasters.com